blogging

In a recent blog post, we covered blogging, social media and negative feedback. I was going to put up some thoughts on handling negative feedback as a follow-up post, but instead I’ve decided to go back to basics. Let’s …

One of the things one has to contend with using social media, including blogs, is negative feedback. In fact, one client recently told the story about how their US principal had a bad experience where a negative feedback got …

While B2C has had a good go at social media, B2B is still unsure.

At a recent meeting with a client, with whom we are in the process of developing a website, I asked about the social media accounts that …